Privacy Policy
Last updated: June 13, 2026
This Privacy Policy explains how Tradewind ("Tradewind," "we," "us," or "our") collects, uses, and protects information when you visit tradewindhq.com, contact us, or use our services. By using our website or contacting us, you agree to the practices described here.
Information we collect
- Information you give us — such as your name, business name, phone number, and email address when you book a call, send us a message through our website chat, or contact us by phone, text, or email.
- Automatic information — basic technical data your browser sends, such as device type and general usage, used to keep the site working and secure.
How we use your information
- To respond to your questions and contact you about your inquiry.
- To schedule and confirm calls or appointments you request.
- To provide, set up, and support the services you ask us about or sign up for.
- To send you messages you have agreed to receive (see "Text messaging" below).
Text messaging (SMS) & mobile information
If you provide your phone number and opt in, we may send you text (SMS) messages related to your inquiry, appointment, or services — for example, to confirm a call or follow up with you. Message frequency varies. Message and data rates may apply.
- You can opt out of text messages at any time by replying STOP. Reply HELP for help.
- Your consent to receive text messages is not a condition of any purchase.
We do not sell your information. No mobile information (including phone numbers and SMS consent) will be shared with or sold to third parties or affiliates for their own marketing or promotional purposes. Information may be shared only with trusted service providers that help us operate our messaging and scheduling (for example, our messaging platform), solely to deliver our services to you, and never for their independent marketing.
How we share information
We share information only as needed to provide our services — for example, with the scheduling and messaging tools we use to contact you and book your call — or when required by law. We do not sell your personal information.
Data retention
We keep your information only as long as needed to respond to you, provide our services, and meet legal or recordkeeping obligations, after which it is deleted or anonymized.
Your choices
- Opt out of texts anytime by replying STOP.
- Ask us to access, correct, or delete the personal information we hold about you by contacting us using the details below.
Children's privacy
Our website and services are intended for business owners and are not directed to children under 13. We do not knowingly collect information from children.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last updated" date.
Contact us
Tradewind serves the Columbus, GA region and the Chattahoochee Valley. If you have questions about this policy or your information, contact us:
- Phone / text: (706) 773-4066
- Email: tradewindhq@gmail.com
- Mailing address: 3650 Lee Road 379, Smiths Station, AL 36877